FAQ


Pricing

  • How do I get a quote?

    • You can get a quote by using the Mobile App in the Apple Store
    • You can get a quote by going to "About" section and choosing the Contact Us page
  • Where do you currently ship?

    • We currently Ship World Wide
  • Can I pay a deposit at time of the order and pay remaining balance after completion?

    • At this time, SneakerBeaterz requires full payment at the time order is placed.

Service

  • How long does it take to get a custom/restoration done?

    • On average it takes up to 21 Days to complete a full restore/custom
    • Turnaround may vary due to slot availability or time needed for service
  • Do you provide the shoe with customs?

    • Yes we are capable of providing the shoe but the price of the service will include the shoe purchased as well
  • What if my customs scrape or scuff?

    • Since this is art on a shoe, we do realize that occasionally the paint can chip or scuff. Should this occur, please email us and we will do our best to assist in anyway possible. Customer will be responsible for all shipping costs.
  • Can customs be worn daily?

    • All SneakerBeaterz Customs are great for light casual wear. However, just like art, paint can scuff so wear at your own risk
  • Does the shoe provided have to be brand new in order for it to be customized?

    • We require that all sneakers be in DS (DeadStock) or near DS condition. If a shoe cannot be worked on it will be shipped back to customer at their expense
  • Whats is the return policy?

    • All sales on custom shoes are final. 

Shoe Club, Insurance, Etc.

  • How do I add insurance to my order?

    • All customs come with a 30 Day shoe insurance automatically

    • Insurance can be individually added in the Shop
      • On must set up payment plan on home page (PayPal) after paying for initial Insurance
    • Once purchased ($25) one will pay $10 per month to keep insurance valid
  • How to join the Recycled Shoe Club?

    • One can join the Club by purchasing the membership in the Shop 
      • On must set up payment plan on home page (PayPal) after paying for Membership
      • Once purchased ($20) one will pay $10 per month to keep membership valid
  • Why are prices so different in the Club and the Shop?

    • Prices are differ because Club members gain access to the exclusive Club prices compared to our regular Shop prices
  • Can anyone purchase from the Recycled Shoe Club?

    • Only Club Members who have completed their payment will have access to Club Pricing
    • If a non member purchases there order will be cancelled immediatel
  • What is the Sole Search Service?

    • ole Search can help you find basically any shoe you are looking without the hassle of worrying about buying fakes shoes or dealing with shady re sellers.
  • What is SnkBtz Clothing?

    • SneakerBeaterz custom clothing line full line drop coming Summer 2018